Having trouble understanding the portal? No worries! We are here to help.
First thing to know, the portal is for RESIDENTS ONLY
The website may be public, but the Homeowner Portal is meant for Talega residents only so residents can have access to reserve amenities, register for events, make payments, and have access to documents and forms (private community information).
*Residents before August of 2020: Please understand that this is not the same login information as the old website. You will need to create a new username and password.
For a video tutorial on how to create your account and use the portal, please email Kayla.Baker@fsresidential.com with your name and Talega address or you may click below to download the Homeowner Portal Registration Guide:
The Homeowner Portal Link
You can access the portal under the “For Residents” tab and click “Homeowner Portal” or the “Homeowner Portal” Button on the Home Page.
You may also download the app version of the Homeowner Portal on your smartphone or tablet. It is titled “Connect Resident” by FirstService Residential.
Create a New Username / Password & Verify your Account
After filling out the information requested and creating a username and password, you will receive an email with a code that you need to enter for email verification. It is important that you have access to the email you created your account with.
After that, you will log into the Homeowner Portal with the username and password you just created and then verify your residency by either entering your property address or your Account ID (which can be found on your Account Billing Statement).
IF YOU JUST BOUGHT A HOUSE:
It generally takes 30 days after Escrow for the paperwork to process and for the FirstService Residential (the property management company) database to be fully updated. If you just recently bought your house, please wait a couple of weeks and try again. After a couple of weeks, if it still does not recognize your name and address or shows up as the previous homeowners’, please call the Customer Care Center at (800) 428-5588 for further assistance.
IF YOU ARE A TENANT:
You will need to make sure you have turned in the Rental Membership paperwork to the Talega Swim & Athletic Club office so that you are in the system. If you have not done so, please stop by the office located at 100 Calle Altea San Clemente CA 92673 anytime from 9:00 AM – 5:00 PM, to receive the paperwork. Once it has been filled out and returned to the Clubhouse, it will take a couple of days to process and then you will be able to create your account.
IF YOU LIVE IN TRINIDAD OR THE PINNACLE/MENDOCINO APTS:
Please call Talega’s Lifestyle Communications Manager, Kayla Baker at (949) 361-8466 ext. 111
HAVING ISSUES CREATING YOUR ACCOUNT:
If you do not know your Account ID Number or if the system does not recognize your address, please click the “Need Help?” button. You will be provided a code to give to the Customer Care Center when you call at (800) 428-5588 to verify your address / get your Account ID. The Customer Care Center is available 24/7 to help. The Talega Swim & Athletic Club closes at 5:00pm.